free product clarity teardown

free product clarity teardown

Your product has the features. Users just aren't using them.

Your product has the features. Users just aren't using them.

Your product has the features. Users just aren't using them.

You shipped fast, and as it grew, people stopped finding their way to your best work. In a free 30-minute teardown, we map where your onboarding leaks and the top 3 things to fix first. No pitch.

You shipped fast, and as it grew, people stopped finding their way to your best work. In a free 30-minute teardown, we map where your onboarding leaks and the top 3 things to fix first. No pitch.

5.0 · 9 reviews on

·

15+ yrs · 120+ products

15+ yrs

120+ products

6-wk

6-wk

redesign + a component library the team still builds on (Bliro)

+20%

+20%

new accounts after a consistency revamp (Flixier)

“findable”

“findable”

buried features surfaced & adopted (Bliro)

2–3 wks

2–3 wks

to a dev-ready prototype (Satvic)

to a dev-ready prototype (Satvic)

Messy UX is almost never a design problem.

It's a business problem in disguise. Churn, support load, money left on the table. So we start with where you're losing people, not the interface

your free teardown

your free teardown

30 minutes. The top 3 leaks.

Yours to keep.

30 minutes.

The top 3 leaks.

Yours to keep.

A live screen-share of your real sign-up & onboarding flow

A live screen-share of your real sign-up & onboarding flow

The 3 friction points costing you the most activations

The 3 friction points costing you the most activations

A 1-page diagnostic + Loom you can forward to your team

A 1-page diagnostic + Loom you can forward to your team

The single highest-leverage fix to start with

1.

1.

1.

Pick a time (from the right panel)

Pick a time (from the panel below)

Pick a time (from the panel below)

2.

2.

30-min call - we walk your flow together

30-min call - we walk your flow together

3.

3.

3.

You leave with a 1-page diagnostic. No obligation.

You leave with a 1-page diagnostic. No obligation.

We run a handful of teardowns each month to keep them useful.

Grab a slot while there's space.

Different products.
Same kind of result.

Different products.
Same kind of result.

Different products.
Same kind of result.

Different products.
Same kind of result.

6 weeks

Complete redesign

Dev. efficiency

Feature adoption

Bliro

Redesigning an AI meeting assistant to make powerful features findable

SaaS

AI notetaker

“Our customers benefited from large usability and design improvements they love talking about. The uplift was immense.”

Martin Thoma

Co-founder + CTO

Flixier

Redesigning the dashboard and improving flows to grow new user accounts by 20%

SaaS

AI video editor

+20%

New user accounts

Support requests

User satisfaction

“They don't just deliver nice-looking screens – they take the time to deeply understand our product, users, and technical constraints.”

Daniel Sfirnaciuc

Co-founder + CTO

what changes

what changes

Founders trust us with the
flows that drive their revenue.

Founders trust us with the
flows that drive their revenue.

Founders trust us with the flows that drive their revenue.

“They don't just deliver nice-looking screens - they take the time to deeply understand our product, users, and technical constraints.”

“They don't just deliver nice-looking screens - they take the time to deeply understand our product, users, and technical constraints.”

Daniel Sfirnaciuc

Co-founder + CTO @ Flixier

“They don't just deliver nice-looking screens - they take the time to deeply understand our product, users, and technical constraints.”

Daniel Sfirnaciuc

Co-founder + CTO @ Flixier

“This was the major point in our application where users were dropping off due to bad UX. It had a major impact on our product roadmap and business overall.”

“This was the major point in our application where users were dropping off due to bad UX. It had a major impact on our product roadmap and business overall.”

Catrinel Hagivreta

Co-founder + CEO @ Medijobs

“This was the major point in our application where users were dropping off due to bad UX. It had a major impact on our product roadmap and business overall.”

Catrinel Hagivreta

Co-founder + CEO @ Medijobs

“Their new onboarding process, backed by customer interviews, generated fast alignment among all stakeholders.”

“Their new onboarding process, backed by customer interviews, generated fast alignment among all stakeholders.”

Adriana Iordan

CPO @ Nimity by Seedblink

“Their new onboarding process, backed by customer interviews, generated fast alignment among all stakeholders.”

Adriana Iordan

CPO @ Nimity by Seedblink

“Working with them gave me real peace of mind - like having the outcome almost guaranteed.”

“Working with them gave me real peace of mind - like having the outcome almost guaranteed.”

Raul Popa

Co-founder + CEO @ TypingDNA

“Working with them gave me real peace of mind - like having the outcome almost guaranteed.”

Raul Popa

Co-founder + CEO @ TypingDNA

“They don't just deliver nice-looking screens — they take the time to deeply understand our product, users, and technical constraints.”

Daniel Sfirnaciuc

Co-founder + CTO @ Flixier

“This was the major point in our application where users were dropping off due to bad UX. It had a major impact on our product roadmap and business overall.”

Catrinel Hagivreta

Co-founder + CEO @ Medijobs

“Their new onboarding process, backed by customer interviews, generated fast alignment among all stakeholders.”

Adriana Iordan

CPO @ Nimity by Seedblink

“Working with them gave me real peace of mind — like having the outcome almost guaranteed.”

Raul Popa

Co-founder + CEO @ TypingDNA

where we start

where we start

Ready to seal the leak?

Ready to seal the leak?

It's the highest-leverage thing most SaaS teams can do this quarter - more than another feature or ad channel.

It's the highest-leverage thing most SaaS teams can do this quarter - more than another feature or ad channel.

© Durran 2026 · Product design for growth-stage SaaS · hello@durran.co

© Durran 2026 · Product design for growth-stage SaaS · hello@durran.co

© Durran 2026 · Product design for growth-stage SaaS · hello@durran.co